Warranty

60 DAY MANUFACTURING WARRANTY

With our 60 day warranty, should you experience an issue with your product, please contact us to receive an RMA (Return Merchandise Authorization) by calling 1 (347) 328-7657. Upon receiving the RMA number, you must ship the item, either USPS first class mail or USPS flat rate priority mail, ONLY, and within 20 days to:

SMOKLY
645 W 44th St
New York,NY 10036, USA

Warranty covers manufacturing defects ONLY and will not cover issues related to abuse, misuse or normal wear and tear including dust, humidity or heat. Upon inspection, if the product is deemed to be a defect we will ship you a replacement item. If in the rare event the item is out of stock, we refund your original purchase in full.

PLEASE NOTE:  Return shipping is not pre-paid and can be returned ONLY by USPS first class mail or USPS flat rate priority padded envelope. Once the item is inspected and deemed to be a manufacturing defect the shipping cost will be refunded to your account.

Warranty Does Not Include E-liquids, Clearomizers, Cartomizers, Atomizer Heads or Tanks.